*AI Translated
Cash Japan has been selected as the provider of consumption tax refund services at six major international airports: Chubu Centrair International Airport, Fukuoka Airport, Kansai International Airport, Kobe Airport, Narita International Airport, and New Chitose Airport.
This service is being rolled out sequentially from November 1, 2026, in line with the revision of the tax exemption system for inbound travelers, which will take effect in November 2026.
By offering a neutral and unified refund platform, Cash Japan enables a clear and highly convenient refund experience for inbound travelers, while also supporting the creation of a new tax-free ecosystem through collaboration among airports, retailers, and tax-free operators.
The New Tax-Free Market Created by the 2026 System Revision
The tax exemption system revision, scheduled to take effect in November 2026, will shift from the current "tax-free at the time of purchase" method to a "refund method," where purchases are made including tax and the refund is processed at the airport after customs approval.
With this change, the refund process at the airport will become a crucial part of the travel experience for visitors to Japan.
Cash Japan functions as a neutral platform connecting multiple tax-free operators, providing travelers with a simple refund experience and airports and businesses with an efficient operational environment. By centrally processing transaction information from multiple operators, the departure experience for travelers visiting Japan will become even smoother.
Main Services Provided at Airports
From November 2026 onward, the following services will be available at the designated airports.
Batch Processing for Multiple Tax-Free Operators
The Cash Japan platform automatically identifies eligible transactions from multiple partnered tax-free operators.
Travelers do not need to complete separate procedures for each operator; they can complete their refund application in a single process.
Immediate Cash Refunds in Japanese Yen
Eligible travelers can receive cash refunds in Japanese yen at self-service terminals and customer service counters located within the airport.
Simple and Speedy Procedures
Eligible transactions are automatically matched through passport authentication, streamlining the refund process.
In most cases, the procedure is expected to be completed in about 1 minute and 10 seconds.
Support for 12 Languages
To accommodate travelers from around the world, self-service terminals offer services in 12 languages.
Boosting In-Airport Spending
Travelers who receive cash refunds can use that cash at airport restaurants, shops, and duty-free stores.
This also contributes to increased spending at airport commercial facilities.
About Cash Japan
Cash Japan Co., Ltd. is a company that provides consumption tax refund services at airports for outbound international travelers from Japan.
It operates customer service counters, self-service refund terminals, and related infrastructure at airports and departure points nationwide.
By building a "fair, efficient, and user-friendly refund network," the company is working toward realizing Japan's next-generation tax-free ecosystem.
Company Overview: Cash Japan Co., Ltd.
Business Activities
- Operation of cash consumption tax refund services at airports and departure points in Japan
- Operation of customer service counters related to refund services
- Installation and management of refund terminals and self-service kiosks
Shareholder
Global Blue TFS Japan Co., Ltd.
Established December 9, 2025
Website: www.cashjapan.com
About Global Blue
Global Blue by Shift4 is a leading provider of tax-free shopping solutions. The company simplifies tax-free procedures (tax refunds) for inbound and international travelers, and supports retailers in increasing sales through integrated services that connect tax-free procedures to refunds. Global Blue seamlessly connects travelers and retailers worldwide, supporting over 40 million transactions annually. For more details, please visit globalblue.com and shift4.com.
Global Blue TFS Japan was established in 2013 as a joint venture with NTT DATA Corporation, and is the market leader in Japan’s tax-free shopping industry, offering services across all 47 prefectures nationwide.
Drawing on over 40 years of global expertise in tax-free shopping, traveler behavior, and international retail trends, Global Blue provides integrated solutions—including tax-free services, data intelligence, and consulting—to both businesses and travelers. The company supports more than 300,000 retail locations worldwide, including department stores, luxury boutiques, and hotels, across 45 countries.
Leveraging its extensive international experience, Global Blue continues to offer innovative solutions that help businesses adapt to evolving tax-free regulations and enhance the shopping experience for travelers. Global Blue drives innovation at the intersection of shopping, payments, and consumer intelligence.
For more details, please visit globalblue.com/ja/business.
Source: PRTIMES
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